E-Commerce & Digital Media.
Platform terms of service, content moderation policy and liability (DSA), digital advertising and marketing law, influencer and creator agreements, licensing/distribution and online marketplace seller agreements.
Platform terms of service, content moderation policy and liability (DSA), digital advertising and marketing law, influencer and creator agreements, licensing/distribution and online marketplace seller agreements.
E-Commerce & Digital Media
The Digital Services Act (DSA) now sets binding obligations for online platforms and marketplaces operating in the EU — notice-and-action mechanisms for illegal content, transparency reporting on moderation decisions, and clear rules on how and when content or listings can be removed. Those obligations scale with the size and function of the platform: a small marketplace carries a lighter burden than a very large online platform, but almost no business operating a platform, storefront or user-generated content feature is entirely outside the DSA's scope. Determining which tier of obligation applies — and building the mechanisms to meet it — has to happen before a regulator or a user complaint forces the question. An e-commerce lawyer in Greece checks the withdrawal information first, since omitting it extends the cancellation window dramatically.
Standard-form terms of service rarely survive contact with jurisdiction-specific consumer protection law. Businesses launching an online marketplace or platform frequently start from a generic template — often drafted for a different legal system entirely — and assume it transfers cleanly. It usually does not. Greek and EU consumer protection rules impose specific requirements on seller agreements, withdrawal rights, dispute resolution and liability allocation between the platform and third-party sellers, and a template that ignores them creates exposure the business does not discover until a dispute or a regulator raises it.
A platform's terms of service are not paperwork to get out of the way before launch — they are the document a regulator, a user and a court will all eventually read closely. Platform and influencer arrangements bring an e-commerce lawyer in Greece into advertising and disclosure rules as well as contract.
Digital advertising and influencer marketing add a further layer. Disclosure obligations for sponsored and influencer content, platform-specific advertising rules, and intellectual property questions in user-generated content all carry real legal consequences, not just platform-policy risk. And because most digital advertising today depends on user tracking and targeted delivery, advertising law and GDPR consent requirements overlap far more than most marketing teams assume — a campaign that is compliant with platform advertising policy is not automatically compliant with data protection law. Getting the terms, the moderation policy, the seller agreements and the advertising practice right together, rather than as separate afterthoughts, is what keeps a growing platform out of avoidable disputes. Send us your site terms and we will audit the disclosures.
Scope of Service
How We Work
Why Pantazis & Associates
Frequently Asked Questions
In almost all cases, yes, if your platform or marketplace serves users in the EU. The Digital Services Act applies to a broad range of intermediary services — hosting providers, online platforms, marketplaces and very large online platforms — with obligations that scale according to size and function. Every covered service needs a notice-and-action mechanism for illegal content, clear terms of service explaining moderation practices, and a designated contact point; larger platforms carry additional transparency reporting and risk-assessment duties. The classification depends on what your platform does and how many users it reaches, not on what sector you're in, and it is rarely as obvious as it first appears. We assess where your platform sits and build the mechanisms the classification actually requires.
A compliant seller agreement needs to address more than commercial terms. It has to allocate liability clearly between the platform and third-party sellers, set out withdrawal and return rights consistent with Greek and EU consumer protection law, specify how disputes between buyers and sellers are resolved, and disclose the information consumer law requires a marketplace to surface before purchase. Templates drafted for a different legal system routinely miss one or more of these requirements, which is where marketplace operators discover exposure only once a dispute or a regulator raises it. We build seller agreements against the actual consumer protection requirements that apply to your marketplace, not a generic template.
Sponsored and influencer content carries real disclosure obligations, not just platform community-guideline risk — consumers need to be able to identify commercial content as commercial, and failing to disclose can expose both the brand and the creator to consumer protection and unfair commercial practice claims. Platform-specific advertising rules add a further layer on top of the general legal requirement, and intellectual property questions in user-generated content — who owns the rights to a sponsored post, and what usage rights the brand actually has — are frequently left unaddressed in informal creator arrangements. We draft influencer and creator agreements that cover disclosure, deliverables and usage rights together.
Most digital advertising today depends on user tracking and targeted delivery, which means advertising practice and GDPR consent requirements overlap far more than marketing teams typically assume. Being compliant with a platform's advertising policy does not automatically mean being compliant with data protection law — valid consent for tracking and targeted advertising has specific requirements under GDPR that platform-level ad tools do not guarantee on their own. This is precisely the intersection a specialist review is built to catch, and we assess advertising practice and data protection compliance together rather than as separate questions.
Yes. Platforms and marketplaces rarely operate in a single jurisdiction, and terms of service that work in one EU country can miss requirements in another — consumer protection rules, withdrawal rights and dispute-resolution requirements are harmonised at EU level in outline but implemented with local variation in practice. Dual qualification in Greece and England/Wales, combined with in-house experience operating across 8 jurisdictions, means cross-border terms of service and compliance questions are handled directly under a single instruction, without a referral to a second firm for each jurisdiction involved.
A confidential conversation about your platform, your terms of service, and the DSA and consumer-protection gaps that actually carry exposure.